Boma Tours terms and conditions:

Terms of Payment
To make your initial booking and to enable Boma Tours and Safaris (BTS) to secure and guarantee your reservation a 50% first deposit is required MORE than 30 days before your safari start date, the balance must be paid as the second payment 30 days before the start date of your safari. For the sake of security a bank transfer of funds is preferred after which confirmation of receipt of the funds will be sent to you by e-mail. The transfer of payment will be requested only once accommodation has been acquired. Should you fail to make the required deposit before the date requested the booking will lapse and the accommodation acquired will be cancelled. After any payment has been made and you request cancellation of the safari you are encouraged to read the conditions of cancellation which is covered further below. A reservation confirmation will be issued to the customer on receipt of the first deposit, failing to pay the second deposit 30 days before your safari start date will result in your reservation being cancelled.

The safari price is based on transport and accommodation in Kruger Park rest camps, Private Reserves and miscellaneous costs at the date of our proposal. Should it be necessary to increase any safari price due to unforeseen circumstances we will honour the agreed price provided the initial deposit has already been paid and safari confirmed. You will be informed of such an increase at least 35 days prior to you safari start date.
To secure suitable accommodation in Kruger Park the client should confirm their participation in any safari as soon as possible as alternate accommodation outside of Kruger Park may result in increased prices. Needless to say the Kruger Park is extremely popular with locals as well as International guests and as a result obtaining suitable accommodation is often very challenging! You will be informed of any such changes in advance to allow you to accept the changes or to revise or cancel your safari.

Liability
BTS acts as an agent to other travel organisations and service suppliers only. BTS shall forward bookings as contained in brochures or in tailored quotations to the relevant service supplier and undertake to secure such arrangements and reservations in time. The terms and conditions specified on all vouchers, receipts and tickets issued by service providers will contractually bind any client that accepts such vouchers or use such tickets or services to the supplier thereof. Nor BTS or any affiliated or associated Company or representative shall be liable for any loss, injury, damage or death to the customer or his/her belongings whatsoever and the customer totally indemnifies BTS accordingly.


Change of Arrangements, Route and Price
Changes to itineraries, accommodation or extensions to travel arrangements which may be caused by flight delays, unavailability of accommodation, strikes, natural disasters or any circumstance or event beyond the control of BTS and which may arise in extra cost to the client will be for the clients own account. In the unlikely event where for example confirmed hotel bookings can not be supplied by the hotel in question our policy is to provide similar accommodation in the same area as wherever possible.
Every effort is made to keep itineraries as advertised however BTS reserves the right to make changes for the convenience of our clients. Such changes do not constitute any reason for a refund. Customers will be informed in time and before arrival in South Africa of any changes to the advertised itinerary to decide whether they want to accept, modify or cancel the tour.

Insurance
Customers are advised to take out adequate insurance cover in the event of cancellation due to illness, accident or injury. Insurance against personal accident, medical assistance, personal liability and loss of baggage are also recommended. The risks listed above is merely a suggestion and not an exhaustive list. BTS will not be obliged to affect insurance for the Customer except upon detailed instructions given in writing by the Customer and, all insurance affected by BTS on such instruction, will be subject to such exceptions and conditions as may be imposed by the insurance company or underwriters taking the risk. BTS will not be obliged to obtain separate cover for any risks that are excluded. BTS will not be obliged to provide separate insurance cover for each client but may obtain an open or general policy. BTS will not get involved in any dispute declared by the insurer regarding their liability concerning a claim. The premium of the policy may not be at the same rate as that charged by BTS or paid to BTS by the Customer. BTS will not be responsible if the Customer fails to take adequate insurance cover.

Travel Documents
BTS alone is responsible to advise all clients to have in their possession current and valid passports, visas, vaccinations and inoculation certificates and the like where required. BTS will take full responsibility for losses of any nature arising from BTS's failure to ensure that the clients are advised in time of the necessity of complying with such requirements excluding consequential losses. BTS cannot be responsible for problems that arise if the clients supply insufficient and/or incorrect information and/or the refusal of a client to furnish travel documents or information in time.
BTS cannot be held responsible for refusal by foreign or South African authorities to issue travel documentation for a particular person or for any other matters beyond the control of BTS.

Cancellation
BTS will charge a cancellation fee depending on the amount of debits BTS receives from Suppliers. Normal cancellation fees are 50% of the deposit if cancelled within thirty (30) days, 75% of the deposit if cancelled within fourteen (14) days but not less than seven (7) days before the safari start date. Cancellation in less than seven (7) days before the safari start date will result in the full deposit being forfeited. The total cost will be payable in the event of a no show without cancellation.

Law and Cancellation
This agreement is governed by South African law. The parties involved hereby consent to the jurisdiction of the appropriate Magistrates Court in regard to any action or proceedings based on or arising from the Trading and Reservation Conditions.